Brand Loyalty Remains High

Brand loyalty remains high at 89%, driven by product and price rather than service. Last year, Yotpo found that 90% of consumers surveyed considered themselves brand loyal, in contrast to the conventional thinking that loyalty was dead. That number hasn’t changed, according to this year’s survey of 2,100 U.S. adults; 89.1% of consumers said they were brand …

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Integrating workplace wellbeing into performance management

Integrating mental and emotional wellbeing into performance management is helping brands create environments where engaged and resilient teams feel able to thrive. Wellbeing in the workplace is an area of increasing focus for companies keen to improve their culture, working environment and employee performance. However, to make a real difference businesses must take a holistic …

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